As part of its innovation strategy, the Singapore Civil Defence Force organisation, winner of the 2010 Singapore Quality Award for Business Excellence, capitalised on the use of technology and streamlined its ideas management process into a single portal that made idea submission more exciting and convenient. A centralised Innovation Office was established to collate and…

BPIR Categories

9.7.1 Encourage employee involvement and feedback
3.2.3 Develop&integrate technology/innovation into concept

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