To acquire, evaluate and implement creative ideas the Singapore Housing Development Board (HDB), a public housing authority, actively reached out to staff, customers and business partners. Ideas from staff were generated via the staff suggestion scheme, innovation and quality circles, and project and value engineering and value management teams. Ideas from customers and business partners…

BPIR Categories

9.7.1 Encourage employee involvement and feedback
10.2.2 Acquire & collect information/knowledge
3.2.5 Involve stakeholders in innovation & product/service development

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