Read how the best organisations do not cultivate ideas by accident. This proved true for Tri County Tech (TCT), a US public career technology and a 2018 Baldrige Award recipient, whose ideas came from empowering workforce members in a culture of continuous improvement, as well as involving them in innovation management. TCT has been named…

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
1.2.3 Identify new innovations that meet customer needs
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique

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