Informations systems at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), were built around a web-based framework that facilitated real-time multiple stakeholder and multi-location access. The IT infrastructure provided a sophisticated and extensive computer network with powerful servers. In this networked environment every employee had acce...
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