At TXI - Chapparal Steel, a US manufacturer of structural steel products, innovation was considered a company wide concept. The company referred to large corporate research centres as "research cemeteries" because good ideas died in them. At the company operations, every employee was expected to be involved in R&D and was encouraged to experiment to improve operations performance. Numerous unorthodox approaches were initiated that worked, including devising and comparing alternative methods with...

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
9.7.1 Encourage employee involvement and feedback

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