Dana Corporation is an industry leader in design, engineering, and manufacture for automotive, commercial and off-highway vehicle manufacturers. It had over 75,000 employees at the time of the study, and in 2000 its Spicer Driveshaft Division was a recipient of the Malcolm Baldrige Award. The company ensures that all employees are involved in the improvement process by supporting innovation within its culture. In 2001, the company received an average of 24 ideas per employee, 1.8 million ideas, ...
BPIR Categories9.7.1 Encourage employee involvement and feedback
14.3.1 Create commitment for improvement
14.3.3 Implement an org-wide continuous improvemnt program