One of the key thrusts in Singapore’s Civil Defence Force (SCDF) quest for excellence was to anchor innovation as one of the key tenets and to imbue the spirit of continuous improvements in its employees. SCDF used innovation as a powerful enabler to help achieve outcomes that were often beyond conventional means. Innovation provided SCDF…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
14.3.1 Create commitment for improvement
3.2.3 Develop&integrate technology/innovation into concept
1.2.3 Identify new innovations that meet customer needs

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