To encourage employee involvement, the Singapore Urban Redevelopment Board (URB), a national urban planning authority and winner of the 2008 Singapore Quality Award, employed the following communication mechanisms: 1. Corporate planning seminars communicated the mission, values , and strategic objectives. 2. Staff seminars, internal e-mails and newsletters communicated the latest happenings and best practices. 3.…

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
8.2.1 Leaders communicate with employees
9.7.2 Provide mechanisms for internal communication

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