To communicate with its workforce, the Henry Ford Health System (HFHS), a US health provider, set up a HFHS Communication System under a System Communications (SC) team with the mandate to evaluate, design and improve communication approaches. The SC team used a Communicators’ Roundtable, comprised of Business Unit Chief Communication Officers, to plan and execute…

BPIR Categories

2.5.1 Communicate policies & strategies
8.2.1 Leaders communicate with employees
10.4.4 Manage internal information & knowledge sharing

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