To create well-defined and structured internal communications strategy, Johns Hopkins Community Physicians (JHCP), a US regional healthcare provider, followed two basic principles: 1) To link the cycle of communications to strategic planning, and 2) Link communications to the mission and vision statements of Johns Hopkins Medicine and their strategic priorities. JHCP: 1) set up bi-bidirectional communications to help influence the strategic planning process and solicit input from the front lines...

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9.7.2 Provide mechanisms for internal communication

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