An anonymous company set up an internal consulting group and hired forty-three people from diverse industries, with a wide range of credentials and work experiences. The group was to complete assignments based on requests from departments and CEO directives, however, because of ego conflicts collaboration was non-existent in the group. To overcome the problem an…

BPIR Categories

2.4.4 Create shared services centres
9.4.6 Develop management/leadership competencies
9.4.2 Develop education and training programs.

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