Gallaher Group is an international organisation, needing to communicate in German and Russian as well as English. Its internal communications consists of four main strands, printed publications, email news, road shows, and an intranet site. Printed publications consist of three quarterly magazines in German, Russian, and English. These newsletters provide the 'news behind the news' and are paper publications so employees can take them home to share with their families, the organisation has no ...

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
10.4.3 Prepare & distribute publications
10.1.2 Conduct specific info/KM needs assessments

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