Supply chain management performance measures at St David’s Healthcare (SDH), a US hospital system and winner of the 2014 Baldrige National Quality Award, included Inventory Fill and Pick Accuracy rates. Against a target of a 99% Fill rate SDH achieved 99% in 2012, and 98% in 2013 and 2014. Against a target of a 99%…

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15.6.12 Manage buildings, equipment & materials

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