Forte Hotels (UK) have run a series of employee attitude bi-annual surveys since 1990. The proportion of staff who rate morale positively has risen from 41% in 1990 to 78% in 1996. This increase reflects the level of commitment shown by Forte towards the development of their staff members. Implementation of National Vocation Qualifications (NVQs),…

BPIR Categories

9.1.3 Develop human resource strategy
9.6.2 Manage employee satisfaction

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