To ensure rapid decision-making when an incident occurred, the IT department at Medrad Inc, a US manufacturer of high tech medical devices and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), maintained an emergency response and disaster recovery plan that supported the company‘s Emergency Response Plan. The plan outlined service recovery goals for critical systems, the specific roles of each individual, and contained a work plan for restoring key systems. Cri...

BPIR Categories

10.3.3 Data availability in emergencies
10.3.1 Establish systems security strategies & levels

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