The City of San Jose, USA, initiated a new recruitment process in its IT department to overcome lengthy hiring practices, inflexible hiring rules, and too many classifications. The City: 1) Reduced the number of worker classifications and began to hire for specific skill shortages; 2) Exempted management and certain key personnel from standard civil service rules; 3) Identified recruitment targets more aggressively and screened candidates according to work history, skills, specialties, and prefe...

BPIR Categories

9.3.3 Recruit, select & hire employees

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