IT systems and processes at K&N Management, US Restaurant Chains Owner and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), were designed to ensure accuracy, integrity, timeliness, and security of data, information and knowledge. The IT department regularly evaluated systems and cross-referenced information to ensure accuracy and reliability. Systems were password protected and performance data was collected and cross-referenced by team members who had no reaso...

BPIR Categories

10.3.1 Establish systems security strategies & levels

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