To enhance employee well-being and satisfaction, the Singapore National Library Board (NLB), winner of the 2011 Singapore Quality Association Business Excellence Award, adopted a three-pronged approach Work-Life Framework that incorporated: 1) Work Life Balance - programmes included a Work Life Coaching Service, Flexi-Work Arrangements, Corporate Volunteerism Programme. NLB also appointed a Work Life Advocate and…

BPIR Categories

9.6.3 Develop work & family work/life support systems
9.6.5 Manage workplace cleanliness, health & safety
9.6.2 Manage employee satisfaction

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