Employee Job satisfaction at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, was compared to the Press Ganey top decile of 4.30 from 2011 to 2015 and 4.15 in 2016 MHSL equalled or out performed the benchmark each year, and recorded scores of…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.4.3 Work org/job classification/teams/communication

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