Overall workforce satisfaction survey results for Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, showed an increasingly positive trend and favourable comparison to Avatar Solutions Best in Class benchmark of 85%. MTS recorded a 95% rating in 2012, 90% in 2013 and 86% in…

BPIR Categories

9.6.2 Manage employee satisfaction
15.4.1 Employee satisfaction/dissatisfaction

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