Job satisfaction at an award winning organ procurement organisation

Overall workforce satisfaction survey results for Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, showed an increasingly positive trend and favourable comparison to Avatar Solutions Best in Class benchmark of 85%. MTS recorded a 95% rating in 2012, 90% in 2013 and 86% in 2014. In 2012 MTS was recognised for having the third highest overall job satisfaction scores in the United States....

BPIR Categories

9.6.2 Manage employee satisfaction
15.4.1 Employee satisfaction/dissatisfaction