Bone & Joint Hospital, one of the 40 Best America’s Hospitals in the 1995 US News and World Report, started its quality improvement journey in 1992. Its opportunity for Improvement (OFI) programme was run by the hospital’s continuous quality improvement (CQI) team. OFI employs a computerised database for tracking and trending input data. The hospital…

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
6.4.1 Improve process/service performance

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