The design process used by Bristol Tennessee Essential Services (BTES), a US utilities plus company, for designing key work processes, see figure 6.1-2, ensured that the process was capable of meeting the design requirements through tests and measurements before the process was fully implemented. Key process measures defined during the design were monitored and evaluated by supervisors and senior leaders for process performance during day-to-day operations. Based on process evaluations and user ...

BPIR Categories

3.1.1 Establish a design process
3.2.4 Develop design plans
3.2.6 Review and improve design process

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