Knowledge management systems at DynMcDermott (DM), a US based Petroleum Operations Company and winner of the 2005 Malcolm Baldrige National Quality Award (Service Sector), facilitated synergy between information technology and the innovative and creative capacity of human communications. Systems introduced included an internal system developed to identify and share lessons learned and a performance improvement…

BPIR Categories

10.2.1 Establish info/knowledge management systems
10.4.4 Manage internal information & knowledge sharing

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