To ensure it managed information critical to its performance, competitiveness and growth, Baxter Healthcare SA (BHSA) Singapore, a provider of medical devices and winner of the 2008 Singapore Quality Award, tasked each department and committee to gather information from customers, suppliers, local authorities and regulatory bodies. Departments also performed SWOT analyses. Information accuracy was achieved…

BPIR Categories

10.2.2 Acquire & collect information/knowledge
10.4.4 Manage internal information & knowledge sharing

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