Goldsun, a Vietnamese provider of advertising services, implemented knowledge management (KM) with a primary focus on people and technology. Four KM objectives were set for three pilot projects and a KM team identified opportunities for each objective. A knowledge map was drawn up and interviews conducted with users to identify how people acquired, stored, shared,…

BPIR Categories

10.1.3 Plan information/knowledge management systems.
10.2.1 Establish info/knowledge management systems

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