Nanyang Polytechnic, Singapore, winner of the 2011 Singapore Business Excellence Award, established a comprehensive Knowledge Management (KM) system to capture and facilitate information sharing. The system incorporated nine comprehensive tacit knowledge databases and community sharing platforms. Information requirements were based on key business processes, strategic plans and long and short term goals that supported the mission, vision and strategic goals and selected against five criteria. En...

BPIR Categories

10.2.1 Establish info/knowledge management systems

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