Knowledge critical to Medrad Inc, a US manufacturer of high tech medical devices and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), was defined, knowledge capture assets created, and measures to check effective use were developed. Multiple deployment channels ensured the dissemination of knowledge. Business areas were responsible for granting access to…

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
10.1.3 Plan information/knowledge management systems.

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