To drive planning, day-to-day management and performance improvements, the Knowledge Management (KM) system at Hwa Chong Institution (HCI), an independent Singapore school and winner of the 2010 Singapore Quality Award for Business Excellence, collected information from its strategic planning and review, performance measurement and review, and operational support planning and review systems. The KM system…

BPIR Categories

10.2.1 Establish info/knowledge management systems
10.2.2 Acquire & collect information/knowledge
10.2.4 Use analytical techniques on data
10.4.4 Manage internal information & knowledge sharing

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