To capture valuable lessons learned from its large array of hospitals and develop innovative ways to do business better, the US Department of Veterans Affairs - Veterans Health Administration, an agency to manage veterans health and administration issues, established an internal project to collect, evaluate, and disseminate successes or errors from healthcare in 1997. Data…

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
10.2.2 Acquire & collect information/knowledge
10.2.3 Store information/knowledge

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