To implement a knowledge management system (KMS), SCG Paper, a Thai producer of paper products, developed a three phase roadmap: 1) Foundation Phase - Focussed on identifying, acquiring, creating, codifying, storing, and accessing technical knowledge and training target employees. 2) Impact Phase - aimed at enhancing productivity and the sharing and capturing of relevant knowledge.…

BPIR Categories

10.2.1 Establish info/knowledge management systems
10.1.3 Plan information/knowledge management systems.

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