To reduce repetitive engineering effort and share knowledge a Taiwanese semiconductor company launched a knowledge management (KM) project in the late 1990's. The project centred KM on knowledge groups of about 30 employees within departments. Group members established mutual understanding of one another and acquired information via daily interaction. Workers found problem-solving partners when needed…

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
9.7.2 Provide mechanisms for internal communication
9.7.1 Encourage employee involvement and feedback

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