To better enable shop floor operators to "pull the quality trigger", a US food manufacturer initiated a knowledge based system developed in conjunction with the QMS. Knowledge base content was obtained from quality assurance management personnel, shop floor supervisors and process operators. Operational knowledge was converted into rules which specified the corrective actions to be taken in response to events and these were also entered into the knowledge base. The system ran on shop floor PCs a...

BPIR Categories

10.4.4 Manage internal information & knowledge sharing

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X