To allow its retirees to continue to impart their knowledge the American Cancer Society Inc, a US non-profit organisation, decided to go further than just documenting knowledge and supplying on-line videos. The organisation: 1. Encouraged retirees to stay on as volunteers. 2. Encouraged retirees to remain on call occasionally and be available if a current…

BPIR Categories

9.10.1 Retain human capital
10.2.2 Acquire & collect information/knowledge
10.4.4 Manage internal information & knowledge sharing
9.4.3 Deliver education and training

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