To allow its retirees to continue to impart their knowledge the American Cancer Society Inc, a US non-profit organisation, decided to go further than just documenting knowledge and supplying on-line videos. The organisation: 1. Encouraged retirees to stay on as volunteers. 2. Encouraged retirees to remain on call occasionally and be available if a current employee wanted to tap their expertise. 3. Asked soon-to-be departing employees to train replacements. 4. Conducted exit interviews to capture...

BPIR Categories

9.10.1 Retain human capital
10.2.2 Acquire & collect information/knowledge (big data)
10.4.4 Manage internal information & knowledge sharing
9.4.3 Deliver education and training

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