To share knowledge with staff, suppliers, and customers, the Inland Revenue Authority of Singapore (IRAS), used a number of channels. Information was shared with taxpayers through the IRAS website and other media channels, including radio and newspapers. Information was shared with partners through face-to-face information sharing sessions and through quarterly meetings of the Taxpayer Feedback…

BPIR Categories

10.4.5 Manage external information & knowledge sharing
10.4.4 Manage internal information & knowledge sharing

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