The Charter School of San Diego (CSSD), a US Charter School and winner of the 2015 Baldrige National Quality Award, collected and transferred workforce knowledge between all workforce members through various Collaboration and Knowledge Management System (CKMS) methods. Structured agendas, aligned with CSSD’s Core Competency, VMV and Strategic Initiatives. were developed that addressed items that incorporated stakeholder requirements and VOC feedback and innovation. To ensure the transfer of re...

BPIR Categories

10.4.4 Manage internal information & knowledge sharing

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