Faced with a continuing challenge in getting disaster information from victims and providing relief in an accurate and timely manner, the US Federal Emergency Management Agency (FEMA) replaced its handwritten method of sending disaster information for administrative review and approval, by a shorter, more accurate computerised information system which provided quicker and more precise information for decision making; it also enabled employees to improve the quality of victim face-to-face communi...

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
10.2.2 Acquire & collect information/knowledge (big data)
10.2.3 Store information/knowledge

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