The Total average time from receipt of top priority police telephone call to arrival on scene (in seconds) for the City of Coral Springs (CS), a US local authority and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), compared well to other International City/County Managers' Association (ICMA) benchmark cities. In 2003 the CS Police Response Time was 371 seconds compared to City 3 (340), City 1 (370), City 9 (400), City 7 (450), and City 2 (475). In 2004 the CS Pol...