The Executive Lead Team (ELT) at the US City of Fort Collins communicates with and engages the workforce (including citizen volunteers, Council, Boards and Commissions) and key customers (see Figure 1.1-3). ELT communicates key decisions appropriate for the audience, content, the need for organisational change, and time sensitivity. The City Manager’s Monthly Report was sent…

BPIR Categories

8.2.1 Leaders communicate with employees
13.2 Build shareholder relationships

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