To improve its leadership skills, create a thirst for learning and provide a foundation in leadership fundamentals, Consolidated Information Technology Services, a US provider of IT Services contracts established a Leadership Institute in 2003. The institute used a developmental experience approach which consisted of 14 two and one-half hour sessions and was delivered in a semester composition. Topics included an exploration of a: human behaviour, personality, leadership styles, and emerging to...

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9.4.6 Develop management/leadership competencies

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