The Senior Leadership Team (SLT) at Don Chalmers Ford (DCF), a US Ford Motor Company franchise and winner of the 2016 Baldrige National Quality Award, was measured by effectiveness in 2-way communication, Engagement, and Deployment of the Vision, Mission and Values. The SLT / DCF performed at Benchmark levels in all measurements. For example. For…

BPIR Categories

15.6.1 Vision/leadership processes

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