Leadership at DynMcDermott (DM), a US based Petroleum Operations Company and winner of the 2005 Malcolm Baldrige National Quality Award (Service Sector), was measured by leaders level of success in achieving organisational goals, objectives and associated plans. DM’s only customer, the US Department of Energy (DOE) DOE oversaw the CEO and senior leader performance via the contract and the award fee determination process. DM’s board assessed the performance of the senior leadership team based...
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