Leadership plays an essential role in creating collaborative organisational cultures
In 1994 the St John's Health System, a US healthcare delivery organisation implemented a new approach which became the springboard for collaborative relationships throughout the organisation and led to a marked increase in patient and physician satisfaction, staff turnover decreased, market share increased and the organisation was named one of the top 20 health systems…
BPIR Categories
8.1.1 Leaders develop/manage org culture,vision&values
8.2.6 Leaders establish/improve the management system