The Leadership System (LS) at Don Chalmers Ford (DCF) a US FMC franchise and winner of the 2016 Baldrige National Quality Award, was part of the Organisational Excellence System, and was designed to achieve organisational sustainability and employee satisfaction The LS began with DCF’s key stakeholders providing their requirements and expectations which were then reviewed…

BPIR Categories

8.1.3 Develop and administer governance system
8.1.2 Review the performance of senior leaders

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