When growth opportunities demanded the employment of more staff the owner of Seaworks, a New Zealand-based ocean salvage company, adopted a policy of always hiring people better than himself as the foundation of his firm’s recruitment process he made perceptions of trust amongst employees a critical success factor. During a period of expansion employees began to develop a number of unofficial cultural and social hierarchies that separated seamen from engineers, who were becoming aloof from sci...

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
8.1.1 Leaders develop/manage org culture,vision&values

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