When the Wrigley Company, a UK chewing gum manufacturer, benchmarked its performance against that of other Wrigley sites around the world it found itself wanting and adopted lean in 2008. Engagement and full participation were central to how Wrigley embedded lean. The firm made a point of using language that people understood, and of making…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
5.5.3 Improve process/product performance

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