To effect improvements in its ultra-high frequency radio repair operations, the US Air Force’s Warner Robins Air Logistics Centre, implemented lean manufacturing with the aim of reducing flow time from an average 14 days to 5 days. Shop floor personnel analysed current processes and developed and refined new ones which, within 4 weeks of implementation, resulted in a 50% increase in productivity and a reduction of customer back orders of 33%. Within 8 weeks after the lean implementation custom...
BPIR Categories6.4.2 Implement systems for managing the service
14.3.2 Implement an improvement approach/method/technique
15.1.1 Strategy success measures & performance indexes