To enhance its culture of continuous improvement, The Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), made Lean Six Sigma (LSS) the "improvement engine" and the key method of embedding innovation, continuous improvement, effectiveness and efficiencies in its work systems. LSS projects were segmented by process and product line to ensure innovat...