The Guyana Geology and Mines Commission (GGMC), a regulatory body, began a performance improvement programme in 2008. A lean Six Sigma rapid improvement method (LSSRIM) was launched with balanced scorecard (BSC) principles as a key driver. Workshops ensured management and staff buy-in. Four BSC management processes translated the vision and strategy into action: (1) Strategic objectives were linked to metrics and associated KPIs. (2)The strategy was linked to division and department objectives. ...
BPIR Categories14.3.3 Implement an org-wide continuous improvemnt program
2.2.4 Formulate and review business unit strategy
14.1.1 Design & deploy performance measurement system