To create a culture in which continuous improvement becomes a habit, he Cancer Treatment Centers of America (CTCA), an operator of cancer treatment hospitals and outpatient clinics, implemented a lean Six Sigma (LSS) programme. LSS at CTCA empowering its employees, or stakeholders, to make a difference. To empower employees and provide them with the tools…

BPIR Categories

9.4.3 Deliver education and training
14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance

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