After observation and performance of several quality assurance reviews a large regional bank in the USA identified the following needs: Increased and immediate coverage of high- and medium-risk applications; Comprehensive reviews; Consistent coverage and findings treatment; Consistent oversight; Establishment of departmentally accepted guidelines; Hands-on training in IT basics and application auditing; Improved data access and review tools; More bench strength. A plan of action was developed wh...

BPIR Categories

9.3.4 Create & deploy teams
9.4.2 Develop education and training programs.

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